Terms and Conditions

The purpose of these Terms and Conditions is to specify and clarify the rights and obligations of the seller (supplier) on one hand, and the buyer (customer, consumer) on the other. All contractual relationships between the seller and the buyer are concluded in accordance with the legal regulations of the Slovak Republic. If the contractual party is a consumer, legal relationships not covered by these terms and conditions are governed by Act No. 40/1964 Coll. of the Civil Code as amended, Act No. 250/2007 Coll. on Consumer Protection as amended, Act No. 108/2000 Coll. on Consumer Protection in Doorstep Selling and Mail-Order Sales as amended. If the contractual party is an entrepreneur, relationships not covered by these terms and conditions are governed by Act No. 513/1991 Coll. of the Commercial Code as amended.

1. Definitions

1.1 In these Terms and Conditions:

1.1.1 "E-shop" means a computer program – an internet application accessible on the Internet at the web address https://leagme.com, which allows users to view, select, and purchase goods.

1.1.2 "Consumer Contract" is a Purchase Agreement where the parties are, on one side, the supplier and, on the other side, the consumer.

1.1.3 "Seller" (supplier) refers to a person who, when concluding and performing the consumer contract, acts within the scope of their business or other entrepreneurial activities. It is an entrepreneur who offers or sells products or provides services to the consumer and also an entrepreneur who supplies the buyer with a product directly or through other entrepreneurs.

1.1.4 "Consumer" (buyer) is a person who buys products or uses services for personal use or for household members, and who, when concluding and performing the consumer contract, does not act within the scope of their business or other entrepreneurial activities.

1.1.5 A buyer who is not a consumer is a person who, when concluding and performing the purchase agreement, acts within the scope of their business or other entrepreneurial activities.

1.1.6 Conclusion of the Purchase Agreement – the buyer’s order constitutes a proposal to conclude a purchase agreement. The purchase agreement itself is concluded when the seller delivers a binding acceptance of the purchase proposal to the buyer, i.e., by confirming the order. From this moment, mutual rights and obligations are established between the seller and the buyer, as defined by the purchase agreement and these terms and conditions. The terms and conditions are an inseparable part of the purchase agreement.

1.1.7 "Shopping Cart" means the part of the E-shop automatically generated by activating the relevant functions by the user in the E-shop’s user interface, such as adding or removing goods or services or changing the quantity of selected goods or services.

1.1.8 "Civil Code" refers to Act No. 40/1964 Coll., the Civil Code as amended.

1.1.9 "Operator" refers to 4NOLIMIT, s.r.o., ID No.: 35785802, located at Krížna 1, 902 01 Pezinok.

1.1.10 "Access Data" means the unique login name and associated password entered by the user into the E-shop’s database during registration.

1.1.11 "Registration" means the electronic registration of a user into the E-shop’s database by filling in at least the required registration details in the user interface of the E-shop, including access data, and saving them into the E-shop’s database.

1.1.12 "User" means any legal or physical person using the E-shop.

1.1.13 "User Account" means the part of the E-shop that is unique to each user, created by registration and accessible after entering access data.

1.1.14 "Goods" means items offered by the Operator for sale to the user through the E-shop and, if applicable, a license for using such an item.

2. Process of Contract Conclusion

2.1 The Operator offers users the conclusion of a Purchase Agreement through the E-shop. The offer to conclude a Purchase Agreement from the Operator is represented by the display of a button labeled "Order" in the E-shop user interface.

2.2 The user’s unconditional acceptance of the Operator’s offer to conclude a Purchase Agreement according to paragraph 2.1 of these Terms and Conditions is considered to occur when the user clicks on the "Order" button.

2.3 By unconditionally accepting the offer under paragraph 2.2, the Purchase Agreement is concluded.

2.4 The agreement is concluded at the moment when the electronic information about the user's click on the "Order" button reaches the server on which the E-shop is installed via the Internet.

2.5 The user is obligated to fill in accurate and complete information in the relevant text fields in the E-shop’s user interface, especially their email address, identification data, and, if applicable, delivery address. The user acknowledges that the Operator will reasonably assume the submitted data to be correct and complete and is neither obliged nor entitled to verify such data.

2.6 The Operator will send the user an email notification of the conclusion of the Purchase Agreement to the email address provided by the user in the relevant field in the E-shop’s user interface.

3. Purchase Agreement

3.1 By concluding the Purchase Agreement, the following provisions become effective:

3.1.1 The user purchases from the Operator the Goods selected by placing them in the Shopping Cart in the quantity chosen and/or set in the E-shop’s user interface. The user agrees to pay the Operator the price indicated for such Goods in the E-shop’s user interface.

3.1.2 The Operator has the right to withdraw from the Purchase Agreement for any reason or without giving a reason before the Goods are sent to the user. Withdrawal from the Purchase Agreement includes notifying the user that the ordered Goods cannot be delivered.

3.1.3 The Operator may request additional order confirmation from the user and may delay sending the Goods until such confirmation is received.

3.1.4 The packaging of the Goods is determined solely by the Operator.

3.1.5 The user agrees to pay the Operator for packaging and delivery costs as indicated for each order in the E-shop’s user interface.

3.1.6 The user may select from the payment options displayed in the E-shop’s user interface for the purchase price of the Goods and any other monetary payments to the Operator.

3.1.7 If a payment method includes information on transaction costs, the user agrees to bear these costs as indicated for the given payment method in the E-shop’s user interface.

3.1.8 In the case of non-cash payment by bank transfer, the user must include the variable symbol specified by the Operator.

3.1.9 For non-cash payments, the user's obligation to pay is fulfilled when the respective amount is credited to the bank account designated by the Operator.

3.1.10 The Operator has the right to provide the user with a discount on the price of the Goods. Discounts can be combined unless otherwise stated.

3.1.11 The purchase price of the Goods does not include any payments, fees, or other costs incurred by the user for third-party services related to paying the purchase price of the Goods; these are solely the user’s expenses.

3.1.12 The Operator reserves ownership of the Goods subject to the Purchase Agreement until the user fully pays the purchase price.

3.1.13 The Operator agrees to deliver the Goods to the user within a reasonable period after concluding the Purchase Agreement. All delivery times displayed in the E-shop’s user interface are for reference only.

3.1.14 The Operator will always send the user an electronic invoice to the email address provided by the user when placing the order.

3.1.15 If the Operator provides a gift to the user along with the Goods, the gift agreement between the user and the Operator is subject to a condition that if the user withdraws from the Purchase Agreement, the gift agreement is also canceled and the user is obligated to return the provided gift along with the purchased Goods.

3.1.16 The Operator provides a warranty on the Goods purchased by the user, if indicated with the Goods in the E-shop’s user interface, for the specified warranty period, which applies only to Consumers.

3.1.17 The user may assert rights under defective performance with the Operator at the address of the Operator’s registered office and/or place of business. The moment a defect claim is submitted is when the Operator receives the Goods from the user.

3.1.18 If a specific item in the E-shop’s user interface is indicated as used, the user buys the Goods in a used condition, including any defects.

3.1.19 The risk of loss, damage, and/or destruction of Goods under the Purchase Agreement passes to the Consumer at the time of delivery.

3.1.20 The risk of loss, damage, and/or destruction of Goods under the Agreement passes to the user who is not a Consumer at the time of delivery.

4. User Account

4.1 The user has the right to create a User Account by registering.

4.2 The user is required to enter Access Data before accessing the User Account.

4.3 The identification data entered by the user during registration are considered the data provided for any Goods orders placed after logging into their User Account.

4.4 The user must not provide third parties with Access Data or any other access to their User Account. The user is responsible for keeping these details confidential and will be fully liable for any unauthorized use of these credentials or the User Account and for any resulting damages to the Operator or third parties. In case of loss, theft, or other compromise of these passwords, the user must notify the Operator without undue delay. The Operator will provide the user with new access data within a reasonable time.

4.5 The Operator may unilaterally change these Terms and Conditions; changes will be notified to the user via the E-shop and/or email to the email address provided in the E-shop’s database. The user has the right to reject the changes to the Terms and Conditions within 30 days after first logging into the User Account following notification of the changes (if delivered through the E-shop) or after the notification email has been received in the user’s email account (if delivered by email) and may terminate the contract for this reason, with a notice period of 30 days, agreed by the parties to be sufficient for securing similar performance from another supplier.

5. Information for the Consumer

5.1 The Consumer has the right to withdraw from the Purchase Agreement within fourteen (14) days of receiving the Goods. If the subject of the Purchase Agreement is several types of Goods or multiple parts, this period begins on the day the last Goods are received. The notice of withdrawal must be sent to the Operator (seller) within this period.

5.2 If the Consumer withdraws from the Purchase Agreement, they are required to provide their bank account details in writing for the refund of the purchase price for the Goods, which may be reduced if there are legal grounds.

5.3 If the Consumer withdraws from the Purchase Agreement regarding Goods that are returned to the Operator in a damaged and/or worn condition, especially if original tags (e.g., labels, stickers) have been removed, the Consumer is required to reimburse the Operator for the costs incurred in restoring the Goods to their original state.

5.4 If the Consumer withdraws from the Purchase Agreement, the Operator must refund the Consumer the purchase price without undue delay, no later than 14 days from being informed of the Consumer’s decision to withdraw from the Purchase Agreement.

5.5 If the Consumer has received movable Goods under the Purchase Agreement, they are required to return them to the Operator without undue delay, no later than 14 days from the day the Consumer informed the Operator of their decision to withdraw from the Purchase Agreement. The deadline is met if the items are sent back to the Operator no later than the last day of the above period.

5.6 The Consumer is liable to the Operator for any reduction in the value of the Goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functionality of the Goods.

5.7 A withdrawal form is attached as Annex No. 1 to these Terms and Conditions.

5.8 The Operator uses the option of out-of-court dispute resolution for consumer complaints. Consumers may contact the relevant Operator employee via email at info@4nolimit.sk.

6. Complaints Procedure

6.1 The Operator warrants that the Goods are free of defects at the time of delivery. This does not apply if the subject of the Purchase Agreement is Goods with known defects that the Operator, if known or reasonably foreseeable, should inform the Consumer.

6.2 If the Goods have defects, the Consumer has the right to request new Goods without defects, unless unreasonable due to the nature of the defect or if the subject of the Purchase Agreement is Goods with known defects disclosed by the Operator. If the defect affects only part of the Goods, the Consumer may request the replacement of that part; if this is not possible, the Consumer has the right to withdraw from the Purchase Agreement.

6.3 The Consumer has the right to request new Goods or part replacement even in case of a removable defect if the Goods cannot be used properly due to recurring defects after repair or a large number of defects. In this case, the Consumer has the right to withdraw from the Purchase Agreement.

6.4 If the Consumer does not withdraw from the Purchase Agreement or assert the right to new Goods or part replacement, they may request a reasonable discount on the purchase price of the Goods. The Consumer has the right to a reasonable discount if the Operator cannot deliver new Goods without defects, replace a part, or repair the Goods, as well as if the Operator fails to remedy the situation within a reasonable time or if remediation would cause significant inconvenience to the Consumer.

6.5 The Consumer does not have the right to claim defective performance if they were aware of the defect before receiving the Goods or if the Consumer caused the defect.

6.6 The Operator's liability for defects in Goods does not extend to wear and tear caused by regular use, Goods sold at a lower purchase price due to an agreed defect, or used Goods with wear or defects consistent with their condition at the time of delivery to the Consumer, or if it follows from the nature of the Goods.

6.7 If a warranty is provided on Goods, the Consumer has the right to claim defective performance within the warranty period.

6.8 Upon request from the Consumer, the Operator is required to issue a warranty card to the Consumer. If the nature of the Goods permits, instead of a warranty card, the Operator may issue a purchase receipt containing the necessary details of a warranty card.

6.9 If the Consumer exercises the right to have Goods defects repaired and if there is a designated business entity for warranty repairs different from the Operator with the same or closer location, the Consumer shall exercise their right to warranty repairs at this designated business entity.

6.10 Complaints regarding Goods, including defect removal, must be resolved without undue delay, no later than 30 days from the date the complaint is submitted, unless a longer period is agreed between the Operator and the Consumer. After this period, the Consumer has the same rights as if the Agreement had been materially breached.

6.11 The complaint period does not run if the Operator has not received all necessary documents from the Consumer for the complaint resolution until such documents are provided.

6.12 The Operator or an authorized entity will invite the Consumer to collect the repaired Goods after the complaint is properly resolved.

6.13 The right to claim Goods defects lapses in cases of improper assembly or use, including using the Goods in conditions that do not meet the parameters specified in the Goods’ documentation.

7. Alternative Dispute Resolution

7.1 The Customer – Consumer – has the right to contact the Operator – seller – with a request for rectification via email at info@4nolimit.sk if they are dissatisfied with how the seller handled their complaint or if they believe that the seller violated their rights. If the seller denies this request or fails to respond within 30 days of sending it, the Consumer has the right to submit a proposal for alternative dispute resolution (ADR) to an ADR entity under Act No. 391/2015 Coll. on ADR for consumer disputes. ADR entities are authorized bodies under § 3 of Act No. 391/2015 Coll. The proposal may be submitted by the Consumer as specified in § 12 of Act No. 391/2015 Coll.

7.2 The Consumer may also file a complaint through the ADR platform available online at: http://ec.europa.eu/consumers/odr.

7.3 Only Consumers – individuals acting outside of their business, employment, or profession – may use ADR. ADR applies only to disputes between the Consumer and the Seller arising from or related to the consumer contract. ADR applies only to contracts concluded remotely. ADR does not apply to disputes where the value of the dispute does not exceed EUR 20. The ADR entity may charge the Consumer a fee for starting the ADR up to EUR 5, including VAT.

8. Personal Data Protection

8.1 When processing personal data, the Operator acts in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection and on Amendments to Certain Acts.

8.2 Detailed information on how we collect, process, and protect our customers' personal data when using our services is provided in our Privacy Policy.

9. Cookies

The Operator informs the user that cookies are processed, including persistent cookies, and the user consents to this. Consent is granted for a period of 6 months. The Operator processes the user's cookies to personalize content and ads, use social media features, and analyze traffic. The Operator shares information on how the E-shop is used with partners in social media, advertising, and analytics.

10. Use of the E-shop

10.1 The Operator grants the user a non-exclusive license to use the E-shop as specified in these Terms and Conditions.

10.2 The Operator has the right to change the E-shop’s technical solutions and/or user interface.

10.3 The Operator has the right to restrict or interrupt the functionality of the E-shop or access to it as necessary for maintenance or repair.

10.4 The user must comply with the applicable Slovak and EU legal regulations when using the E-shop. Any damage resulting from non-compliance with this obligation will be compensated by the user to the Operator or third parties.

10.5 If the user violates these Terms and Conditions, the Purchase Agreement, or applicable legal regulations, the Operator may terminate the User Account.

11. Operator Declarations

11.1 The Operator declares that data entries in the E-shop, as an electronic system, are reliable, systematic, and protected from alteration.

11.2 A technical error in the E-shop may cause the display of a purchase price for Goods that does not reflect the usual market price; in such cases, the Operator is not required to deliver the Goods at the displayed price, will contact the user, and inform them of the correct price, allowing the user to decide whether to accept the Goods at the actual price or cancel the Purchase Agreement.

11.3 The user acknowledges that product images in the E-shop may be illustrative or may appear distorted due to how they are displayed on the user’s device. The user must always review the full product description and, if in doubt, contact the Operator.

11.4 The Operator's contact details for communication with the user are listed in the E-shop’s user interface under https://4nolimit.sk/kontakt/.

12. Right to Withdraw from the Purchase Agreement

12.1 The buyer has the right to withdraw from the Purchase Agreement without giving any reason in accordance with § 7 et seq. of Act No. 102/2014 Coll. on Consumer Protection in Distance Selling within 14 days from receipt of the Goods or from the day the contract was concluded for services or digital content not provided on a tangible medium, provided the seller has duly met their obligation to inform the buyer under § 3 of the Distance Selling Act.

12.2 The buyer has the right to open and try the Goods to the extent necessary to check for defects, features, and functionality, similar to in-store shopping.

12.3 The buyer must return the Goods to the seller or to a person designated by the seller within 14 days from the withdrawal. If the seller agrees, the Goods will be picked up by the seller or their representative. The deadline is met if the Goods are handed over for transport on the last day of the period.

12.4 Withdrawal is not possible for Goods sealed in protective packaging if returned Goods are unsuitable for health or hygiene reasons, and the protective packaging has been broken.

12.5 If the buyer has received the ordered Goods, they must return them in the original undamaged packaging. If the Goods are returned damaged, partially used, or in a condition that does not match the condition in which they were sent by the seller, the buyer acknowledges that the seller has the right to charge for any damage, which the seller must prove, and deduct the amount from the purchase price of the returned Goods.

12.6 The buyer must include contact information and bank account details in the withdrawal notification for the refund. The seller is required to refund the buyer without undue delay, no later than 14 days after the notice of withdrawal, but is not obliged to make a refund before the Goods are returned or proof of dispatch is provided, unless the seller or their representative offers to pick up the Goods in person.

12.7 If the buyer withdraws from the Purchase Agreement, any ancillary contract related to the Purchase Agreement is also canceled. No fees or other charges for canceling the ancillary contract may be charged to the buyer, except for the fees stated in § 9(3), § 10(3), and (5) of the Distance Selling Act and the service fee if the contract is for a service fully provided.

12.8 The buyer is responsible for returning the Goods at their own cost to the seller or the seller's designated person unless the seller agrees to cover these costs or has not fulfilled the information obligation under § 3(1)(i) of the Distance Selling Act.

12.9 The buyer is only responsible for reducing the value of the Goods resulting from handling beyond what is necessary to establish the characteristics and functionality of the Goods. The buyer is not responsible for any reduction in value if the seller failed to inform them of the right to withdraw under § 3(1)(h) of the Distance Selling Act.

12.10 If the buyer withdraws from the contract and returns used, damaged, or incomplete Goods, the buyer agrees to pay the seller the difference between the purchase price of the Goods and their reduced value, calculated according to the service price list for warranty repairs. Under these terms and conditions, the buyer is liable for compensations up to the difference between the purchase price of the Goods and the value of the Goods at the time of withdrawal.

13. Final Provisions

13.1 Relationships not covered by these Terms and Conditions are governed by the relevant provisions of the Civil Code, Act No. 22/2004 Coll. on E-commerce, as amended, and the Distance Selling Act No. 102/2014 Coll.

13.2 The supervisory authority is the Slovak Trade Inspection.

13.3 Consumers may refer any disputes with the Operator to an alternative dispute resolution body for consumer disputes, though the decision is non-binding.

13.4 These Terms and Conditions become effective upon the conclusion of the Purchase Agreement.

14. Governing Law

14.1 These Terms and Conditions and the Purchase Agreement are governed by the law of the Slovak Republic.

15. Effectiveness

15.1 These Terms and Conditions are effective as of January 1, 2023.