1. General Provisions

These Terms and Conditions govern the legal relationship between:

Operator:
4NOLIMIT, s.r.o.
ID No.: 35785802
Krížna 1, 902 01 Pezinok
Slovak Republic
Email: support@leagme.com

and

Any natural or legal person using the website https://leagme.com (hereinafter referred to as the “User”).

These Terms are governed by applicable EU and Slovak law, including:

• Regulation (EU) 2016/679 (GDPR)
• Directive 2011/83/EU on Consumer Rights
• Directive (EU) 2019/770 on Digital Content and Digital Services
• Directive (EU) 2019/2161 (Omnibus Directive)
• Regulation (EU) 2022/2065 (Digital Services Act)
• Act No. 108/2024 Z.z. on Consumer Protection
• Act No. 40/1964 Coll. Civil Code
• Act No. 22/2004 Coll. on Electronic Commerce

2. Nature of Services

Leagme.com is a digital platform providing online services including:

• user registration and account management
• participation in leagues and tournaments
• subscription-based digital services
• rankings and statistics
• communication tools

The services constitute digital services within the meaning of EU law.

No physical goods are delivered unless explicitly stated.

3. User Account

• 3.1 The User may create a user account by registration.
• 3.2 The User must provide accurate and complete information.
• 3.3 The User is responsible for maintaining confidentiality of login credentials.
• 3.4 The Operator may suspend or terminate accounts in case of violation of these Terms.

4. Conclusion of Contract

4.1 The contract is concluded electronically when the User confirms an order and payment is successfully processed.

4.2 By completing a purchase, the User confirms agreement with:

• these Terms and Conditions
• the Privacy Policy
• immediate provision of digital services

4.3 The User expressly requests immediate access to digital services and acknowledges that this may result in loss of the right of withdrawal.

5. Prices and Payment

• 5.1 All prices are displayed in EUR.
• 5.2 The Operator is not registered for VAT. Prices are final and no VAT is added.
• 5.3 Payment processing is performed via Stripe or other secure providers.
• 5.4 The Operator reserves the right to change pricing for future contracts.

6. Subscriptions

6.1 Certain services are provided through recurring subscriptions.

6.2 Subscriptions:

• are billed in advance
• renew automatically unless cancelled
• may be cancelled at any time in the user account

6.3 Cancellation prevents future renewal but does not result in partial refund for the current billing period unless required by law.

7. Right of Withdrawal

7.1 A Consumer has the right to withdraw from the contract within 14 days from its conclusion.

7.2 The right of withdrawal does not apply if:

• the digital service has begun with prior express consent of the consumer
• the consumer acknowledged losing the right of withdrawal

7.3 By purchasing a subscription and activating the service, the User expressly agrees to immediate performance and acknowledges loss of the right of withdrawal once access is granted.

8. Complaints and Liability

8.1 The Operator is liable for defects in digital services in accordance with Directive (EU) 2019/770.

8.2 If the service is defective, the User may request:

• correction
• proportionate price reduction
• termination of contract in case of substantial defect

8.3 The Operator is not liable for service interruptions caused by:

• third-party service providers
• payment processors
• force majeure
• user’s internet connection

8.4 The total liability of the Operator shall not exceed the amount paid by the User during the last 12 months, except where liability cannot be excluded under applicable law.

9. Digital Service Conformity

The Operator ensures that digital services:

• correspond to their description
• are fit for their intended purpose
• receive necessary updates

If the service does not conform, the User has rights under applicable consumer protection law.

10. Personal Data Protection

Personal data is processed in accordance with GDPR and Act No. 18/2018 Z.z.

Detailed information is provided in the Privacy Policy below.

11. Alternative Dispute Resolution

Consumers may submit disputes to:

Slovak Trade Inspection
www.soi.sk

Online dispute resolution platform:

https://ec.europa.eu/consumers/odr

12. Governing Law

These Terms are governed by the laws of the Slovak Republic and applicable EU legislation.

13. Final Provisions

If any provision is invalid, the remaining provisions remain in force.

14. Pre-Contract Information (Consumer Information)

Before the User concludes the contract, the Operator provides clear and comprehensible information about:

• the main characteristics of the digital services and subscription plans, including limitations and functional scope;
• the total price including VAT (if applicable) and any recurring charges;
• the subscription billing period, automatic renewal, and cancellation conditions;
• technical requirements for proper functioning (device, browser/app, internet connection);
• compatibility and interoperability information to the extent relevant for the service;
• availability of updates necessary to keep the service in conformity;
• complaint and dispute resolution process;
• the existence or non-existence of the right of withdrawal and its conditions.

This information is displayed on the website (pricing/checkout) in a manner appropriate for remote contracts.

15. Subscription Details, Renewal and Failed Payments

• Billing in advance: Subscriptions are billed in advance for the chosen billing period.
• Automatic renewal: Subscription renews automatically unless cancelled prior to the renewal date.
• Cancellation: Cancellation stops future renewals. Access remains active until the end of the paid period.
• Failed payment: If a payment fails, the Operator may temporarily restrict access until payment is successfully completed. The payment provider may attempt to re-process the payment according to its rules.
• Plan changes: If the Operator offers upgrade/downgrade, the applicable rules (including whether any prorations apply) are described on the checkout/pricing page at the time of change.

16. Refunds and Exceptional Refunds

As the service is digital and typically starts immediately after purchase, refunds are generally not provided once access is granted, unless required by applicable law.

Exceptional refunds may be considered in cases such as:

• duplicate payment;
• proven technical failure that prevented access for a substantial period and could not be remedied within a reasonable time;
• refund obligation imposed by law or competent authority.

Refund requests may be submitted to support@leagme.com.

17. Complaints Procedure for Digital Services

If the User believes the digital service is defective or not in conformity, the User may submit a complaint to the Operator via email.

The complaint should include a description of the issue, the affected account, and (if possible) screenshots or logs.

The Operator will handle complaints without undue delay and within statutory time limits. Where applicable, remedies may include correction, bringing the service into conformity, proportionate price reduction, or termination of the contract, in line with Directive (EU) 2019/770 and Slovak law.

18. Acceptable Use and Code of Conduct

Users must not misuse the platform. In particular, it is prohibited to:

• upload illegal content or content that infringes third-party rights;
• harass, threaten, discriminate or abuse other users;
• attempt unauthorized access, reverse engineering, or security testing without permission;
• use automated scripts/bots in a manner that disrupts the service;
• manipulate results, rankings, or competitions, including fraudulent reporting of match outcomes.

The Operator may suspend or terminate accounts for violations.

19. User-Generated Content and Intellectual Property

Users may provide content such as profile information, team names, match data, comments, images or other materials (“UGC”).

The User remains responsible for UGC and confirms they have the necessary rights to publish it.

By uploading UGC, the User grants the Operator a non-exclusive, worldwide, royalty-free license to store, reproduce, display, distribute, and process the UGC solely for operating, improving, and providing the service.

The Operator may remove UGC that violates these Terms, is illegal, or infringes rights.

20. Digital Services Act (DSA) Notice-and-Action

In accordance with Regulation (EU) 2022/2065 (Digital Services Act), users may report allegedly illegal content via:

support@leagme.com

Reports should include sufficient information to identify the content and explain why it is allegedly illegal.

The Operator reviews reports without undue delay, may remove or restrict access to illegal content, and may take proportionate measures against repeat offenders.

Users may request review of certain moderation decisions by contacting the Operator using the same email address.

21. Age Restriction

The platform is intended for users aged 16 years or older.

If the User is under 16, valid parental or legal guardian consent is required. The Operator may suspend accounts where age requirements are not met.

22. Account Termination, Data Export and Deletion

The User may request account deletion at any time. Upon deletion, access to the service ends.

Personal data will be deleted unless retention is required by law (e.g., accounting and tax records).

Deletion requests may be sent to support@leagme.com. The Operator responds within statutory GDPR time limits.

1. Data Controller

4NOLIMIT, s.r.o.
Krížna 1, 902 01 Pezinok, Slovak Republic
Registered email: info@4nolimit.sk
Privacy & data-rights contact: support@leagme.com

2. Personal Data We Process

We process:

• Name and surname
• Email address
• Billing details
• IP address
• Device information
• Login credentials
• Subscription and payment metadata

We do not store full credit card details.

3. Legal Basis

Personal data is processed under:

• Article 6(1)(b) GDPR – performance of contract
• Article 6(1)(c) GDPR – legal obligation
• Article 6(1)(f) GDPR – legitimate interest
• Article 6(1)(a) GDPR – consent (marketing, cookies)

4. Data Recipients

We share personal data only with the processors needed to run the service. These currently are:

• Stripe Payments Europe, Ltd. / Stripe, Inc. — payment processing and subscription billing (Ireland / USA)
• Amazon Web Services (AWS) — cloud hosting and file storage (EU region; provider established in the USA)
• Google Ireland Ltd. / Google LLC — Google Analytics 4 (statistics, consent-based), Google Sign-In (authentication) and Firebase Cloud Messaging (push notifications) (Ireland / USA)
• Functional Software, Inc. (Sentry) — error and performance monitoring (USA)
• Our email delivery provider (SMTP) — sending transactional and account emails
• Our accounting provider and professional advisors — where legally required

All processors are bound by data-processing agreements and act only on our instructions. Analytics and marketing recipients receive data only where you have given consent. A fuller list of processors is in Section 13.

5. Data Retention

• Account data: for duration of contractual relationship
• Accounting data: 10 years
• Marketing data: until consent withdrawal

6. User Rights

Users have the right to:

• access personal data
• rectification
• erasure
• restriction of processing
• data portability
• objection
• withdrawal of consent
• lodge complaint with supervisory authority

Slovak Data Protection Authority:

https://dataprotection.gov.sk

7. International Transfers

Some of our processors are established in, or transfer data to, the United States (for example Stripe, Google, Sentry and Amazon Web Services). Where personal data is transferred outside the European Economic Area, we rely on appropriate safeguards under Chapter V GDPR — primarily the European Commission's Standard Contractual Clauses and, where applicable, the EU–US Data Privacy Framework. Details for each recipient are summarised in Sections 4 and 14.

8. Security Measures

We implement:

• SSL encryption
• secure cloud infrastructure
• access control
• password hashing

9. Cookies

The website uses strictly necessary cookies to operate, and optional cookies (preferences, statistics, marketing) that are set only after you consent. Optional cookies stay off until you enable them, and you can accept, reject or change your choice at any time via the “Cookie settings” link in the site footer.

Non-essential cookies are processed only based on consent, using Google Consent Mode so that no analytics or marketing storage is set before consent is given. You may withdraw consent at any time.

10. Updates

This Privacy Policy may be updated. The current version is always available on the website.

11. Purposes of Processing

We process personal data for the following purposes:

• account creation and authentication;
• provision of digital services and subscription management;
• billing, invoicing and accounting compliance;
• customer support and communication;
• security, fraud prevention, logging and abuse detection;
• analytics and marketing (only where consent is provided).

12. Detailed Legal Basis

• Contract (Art. 6(1)(b) GDPR): account operation, subscription, service delivery, support.
• Legal obligation (Art. 6(1)(c) GDPR): accounting and tax obligations, invoicing, statutory record keeping.
• Legitimate interest (Art. 6(1)(f) GDPR): service security, fraud prevention, system logging, defending legal claims.
• Consent (Art. 6(1)(a) GDPR): marketing emails, non-essential cookies and similar technologies where applicable.

13. Data Recipients and Processors

We work with the following categories of trusted processors (see Section 4 for the named providers):

• Payment processing — Stripe;
• Hosting and file storage — Amazon Web Services;
• Analytics — Google Analytics 4 (consent-based);
• Authentication — Google Sign-In (for users who log in with Google);
• Push notifications — Google Firebase Cloud Messaging;
• Error and performance monitoring — Sentry;
• Email delivery — our transactional email/SMTP provider;
• Accounting and professional advisors — where legally required or necessary.

We do not sell personal data. We have not appointed a Data Protection Officer, as we are not required to under Article 37 GDPR; privacy queries are handled by the controller using the contact in Section 15.

14. International Transfers

Certain processors named in Section 4 (Stripe, Google, Sentry and Amazon Web Services) are established in or transfer data to the United States. For these transfers we rely on the European Commission's Standard Contractual Clauses and, where the recipient is certified, the EU–US Data Privacy Framework, together with supplementary technical measures (such as encryption in transit). You may request more information about the safeguards applied using the contact in Section 15.

15. Exercising Your Rights

Requests regarding your rights (access, rectification, erasure, restriction, portability, objection) can be sent to:

support@leagme.com

We may request verification of identity where necessary to protect your account and data.

16. Push Notifications

If you enable push notifications, we may send service-related alerts (e.g., match updates, league changes, security notices). You can disable notifications anytime in your device/browser settings and, where available, in your account settings.